czwartek, 11 marca 2010

Introduction To Web Analytics And KPIs - Key Performance Indicators

There was a time not too long ago when it was cool to have a website.

You did not care about issues such as usability, conversion, and because the web-flow was not as competitive as it is today. If you have a website that looked nice, you were already in business
. Let's face it, even if you had an ugly side, you still in business. If you are beautiful from the division site, if you will not be happy. In the beginning, most people do not really believe they could make money on their website.

Today the Web is offering huge opportunities for business to grow and increase their revenues. Therefore, the Web has become hard-fought market. In this competitive environment you need to know what works and what does not. Without measuring KPIs (Key Performance Indicators), you will not give your company the opportunity to understand your business.

Measuring the performance of traditional marketing such as magazines or postcard mailer advertising is very difficult. We can say it works or not on the basis of sales, but we do not know the details, as was the role of the ad effective. How many people saw the ad and for how long?

With Web Analytics, we can get a better understanding of where and how effectively we spend our advertising dollars. Web analytics plays a strategic role in measuring success and alerting companies to vulnerabilities within their online environments. The value of web analytics solutions is measured not in their ability to collect data, but the customer behavior, which provides a basis for replicating success or drivers of change.

Increased use among the companies that analysis, in this way, 75 percent for new visitors to their websites, 78 percent improved average visit duration and 65 percent improved returning visitors. Eighty-three percent of page views per visit, 68 percent improved conversion rates and 64 percent improved the number of visits per existing customer.

The value of analytics is not only in the measurement of data, but also in the ability to act on the results. KPIs should drive action. Every KPI we measure should correspond to actions. Creating an effective web analytics strategy requires more than just money thought.

Digital marketing is impossible without KPIs. Without KPIs, you are spending on marketing because it feels good. With the right metrics, you spend money, because it makes sense.

Web Analytics is easy for every company that sells web analytics solutions. Visit the websites and they will tell you loud and clear that web analytics is a walk in the park. Web Analytics is not easy.

KPIs need as part of their strategy. It is not an isolated project within a company. Web analytics should be part of your business analytics efforts. Just as you measure your sales and your revenue, you should measure your Web KPIs.

KPIs should be more about the people and strategy than technology. Many marketers shy away from Web analytics because it sounds like an engineer would like to do. Web Analytics is the measurement of consumer behavior. Web Analytics is one of the most effective ways to grow your business.

Web analytics turn raw data into usable products. Many marketers build their own marketing programs based on information about marketing other companies' history. Do not make this mistake. What is working for them not necessarily for your business. General market research studies provide you general information when specific information for your company . analytics is the tool for that.

Editor Tips

What would you do if you found out that were the majority of your high value visitors to a particular set of keywords and only from a certain region of the country? You might just be able to your bidding strategy to maximize your results in more and more of these customers to your website tweak, too.

Here are some screenshots of the sample (note that the previous page / next page screenshots show themselves side by side on a screen within ClickTracks - we had just the resolution of the screenshots for the purposes of this report, so that the screens) would be more readable.

Yes, it is interesting to see what tools, based on the same data, including higher and lower count. But is open their eyes to these very complex test, how many variables there are in the implementation. Very interesting reading.

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